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Race Glaze Shipping Terms
UK mainland orders may use the option of next working day delivery. This does not therefore include Saturdays or Bank Holidays. This applies only to orders received before 2pm, after this time we cannot make any guarantees for next day delivery, and your order may be delayed by one day. If Next Day delivery is critical, please call us to ensure we have received your order and we may be able to make alternative arrangements. This option excludes custom products, Tailor Made Car Covers for example, which are made to order and can take up to 3 weeks to deliver. Where the customer has taken advantage of a free delivery offer, the mode of delivery will be at our discretion. Therefore, if next day delivery is required, please contact us. If a customer has ordered under a free UK delivery option and is overseas, Race Glaze shall hold the order until such time as additional carriage costs have been covered
Important Note: The customer is responsible for completing full order details; Name, Billing Address - as it appears on the card statement address, Delivery Address, email contact and associated telephone numbers to the fullest. This will ensure that all orders are processed in a timely manner. The details Race Glaze request are processed through a verification service and failure to provide complete and accurate details may cause a delay in processing and dispatching any order.
Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
Failure by the Customer to pay for any installment or delivery when due shall entitle us to withhold further deliveries and the Customer shall be liable for any costs incurred by the Supplier relating to such Goods which the Supplier is then entitled to withhold.
Delivery of the Goods shall be made to the Customer's address and the Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Goods left on request by means of Special Delivery Instructions are the responsibility of the customer and we will not be held liable for missing or stolen items.
Damaged in Transit
We cannot accept any claims for damage if the above time scales are not followed.
We shall accept no liability for shortages, non-deliveries, incorrect goods and goods damaged on delivery outside the reported time scales. Except when extenuating circumstances have prevented notification within the reported timescale. The extenuating circumstances must be by mutual agreement.Equipment Regulations 2006 (‘WEEE’) Provided you despatch the goods to Race Glaze at your own expense, and they are comparable with the product you purchase from us in replacement, we will dispose of your waste goods in compliance with the Regulations. We take seriously the need to minimise unsorted waste, promote recycling and protect public health. Please do not dispose of goods marked with a crossed out wheelie bin symbol in your domestic refuse. Shipping rates: 1-2 working days £3.45, Water Filters & Next Working Day from £6.95, Saturday £20, UK Highlands, Island, NI and Channel Islands at a premium tbc per order IF over 2kg. Otherwise Royal Mail Parcel will apply at our standard rates.
Our Customers Say...
"I want to say thanks very much for the "super service" I received, the bits I ordered yesterday pm arrived lunchtime today! Keep up your good work. Kind regards, Phil Davis"
Phil Davis, Bridgewater, September 2019
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